Shipping and Returns

After Your Order...

Items will be shipped within 1-2 business days. We use United States Postal Service as our carrier and they will deliver your package within 2-7 business days after we've shipped your order. You will receive email updates with a tracking number as we fulfill and ship your order.

Orders for outside the US may be held at customs and may take 7-14 business days to arrive.

 Returns

​

Unfortunately, due to the nature of our products, we do not accept returns. However, if you're displeased with your soaps, please contact us at info@seastarsoaps.com and we'll be happy to help in any way we can.

​

​

Late or missing refunds

​

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@seastarsoaps.com

​